Privacy Policy

Privacy Policy for The Roof Co.

Last updated: June 28, 2024

Our Privacy Statement

At The Roof Co., nothing is more important than the privacy of your personal information. This policy was created to highlight how we use this information so that you can make the best decision when choosing how yours will be used.

Your Consent to Communication and Data Collection

At The Roof Co., we value your privacy and are committed to handling your personal information carefully and transparently. To provide you with the best possible experience and keep you informed about our services, products, and special offers, we request your explicit consent for the following:

Opt-In to Communications

By opting in, you consent to receive communications from The Roof Co. through the following methods:

Email: Updates, newsletters, promotional offers, and important information about our services.
Telephone Calls: Direct calls for customer support, service updates, and personalized offers.
SMS: Text messages for quick updates, service reminders, and special promotions.
Other Electronic Communications: Notifications through mobile applications, push notifications, and other electronic means.

Opt-In to Data Collection and Use

By opting in, you also consent to the collection, use, and processing of your data for the following purposes:

Service Provision: To manage your account, provide customer support, and deliver the services you have requested.
Marketing and Promotions: To send you tailored offers, promotions, and information about products and services that may interest you.
Personalization: To customize your experience with The Roof Co. based on your preferences and interactions with our services.
Improvement of Services: To analyze usage data and improve our services, website functionality, and overall customer experience.

How to Opt-In

To opt in, please provide your explicit consent by checking the appropriate box on our sign-up forms and service agreements or through your account settings on our website.

Withdrawing Your Consent

You have the right to withdraw your consent at any time. If you wish to opt out of communications or data collection, you can do so by:

Clicking the “unsubscribe” link in any of our email communications.
Adjusting your communication preferences in your account settings on our website.
Contact us directly at service@theroof-co.com or (678) 222-2375

What Information is Collected

All of the information collected from you will be voluntarily provided. In other words, we do not collect personal information when users browse this website other than personal information provided voluntarily for our services.

Types of Data Collected

Personal Data

While using Our Service, we may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City

Usage Data

Usage Data is collected automatically when using the Service. This data may include information such as Your Device’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. When you access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device’s unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers, and other diagnostic data.

How Your Information is Used

The Roof Co. may use your personal information to understand your needs better and provide you with the best service. It will also contact you to provide updates, support, and benefits throughout the service.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain our Service, including monitoring the usage of our Service.
To Manage Your Account: to manage your registration as a user of the Service. The Personal Data You provide can give you access to different functionalities of the Service that are available to you as a registered user.
For the performance of a contract: the development, compliance, and undertaking of the purchase contract for the products, items, or services You have purchased or of any other contract with Us through the Service.
To Contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication.
To provide You with news, special offers, and general information about other goods, services, and events that we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
To manage Your requests: To attend and manage Your requests to Us.
For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, in which Personal Data held by Us about our Service users is among the assets transferred.
For other purposes: We may use Your information for different purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improving our Service, products, services, marketing, and your experience.

Security of Your Information

The Roof Co. will never share or sell your personal information with third parties. We also ensure the security of this personal information with electronic, physical, and managerial processes maintained within our office.

Your Right to Your Information

As a valued customer, you have the right to know whether your information was collected from our website and to inquire if the information is accurate. However, all customers are required to correct any inaccurate data before the first date of scheduled services. You have the right to request copies of the information we’ve collected and to request the deletion of that data. Please include two pieces of information with your request so we can verify the requestor’s identity and authenticate the request.

Links to Other Websites

This website contains links to third-party websites. Any such use of these websites will subject all users to their privacy policies, which are no longer those of The Roof Co. We will not be responsible for using personal information collected on third-party websites.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will inform you via email and a prominent notice on Our Service before the change becomes effective and update the “Last updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when posted on this page.

Contact Us

If you have any questions regarding our privacy policy, if we have collected your information, or to correct inaccurate information, please get in touch with us: